FAQ
What do we require on the on the day of rental?
Present all of your personal/company details including address, contact numbers and credit card details. To make things quicker we can email you the form so you can complete and return to: accounts@trsrentals.com.au, this way we can have an account set up in advance saving you precious time.
Do I/we have to pay in advance and is there a deposit required for a bond?
Yes, payment will be required prior to or on the day, before the equipment leaves our depot. Payment can be made in advance or by credit or debit card. We will also require a bond which is held until the equipment is returned. Alternatively on medium to long term hire/rentals, you can apply for a trading account, allow 7 days for it to be approved.
How much does it cost?
Rates depend on varying factors, type of equipment, length of hire, the amount of equipment required, where the equipment is to be based and utilised. We take into account all these varying factors when pricing an item/s of equipment particularly on long term hire or rent to buy options. Note: All hire/rental rates are 100% tax deductible.
What if I/we damage a Tyre, get a puncture or lose an item i.e. spare wheel?
The customer is responsible for any damages or missing items, this includes a staked or punctured tyre/s or the removal of an item e.g. the spare wheel, gates etc.
Do I have to pay for insurance and how does it work?
Insurance is included with all of our equipment, however there is a standard excess of $5,000 + GST.
Please note: Tailored Rental Solutions reserves the right to keep the equipment on hire until repaired.
What do we require on the on the day of rental?
Present all of your personal/company details including address, contact numbers and credit card details. To make things quicker we can email you the form so you can complete and return to: accounts@trsrentals.com.au, this way we can have an account set up in advance saving you precious time.
Do I/we have to pay in advance and is there a deposit required for a bond?
Yes, payment will be required prior to or on the day, before the equipment leaves our depot. Payment can be made in advance or by credit or debit card. We will also require a bond which is held until the equipment is returned. Alternatively on medium to long term hire/rentals, you can apply for a trading account, allow 7 days for it to be approved.
How much does it cost?
Rates depend on varying factors, type of equipment, length of hire, the amount of equipment required, where the equipment is to be based and utilised. We take into account all these varying factors when pricing an item/s of equipment particularly on long term hire or rent to buy options. Note: All hire/rental rates are 100% tax deductible.
What if I/we damage a Tyre, get a puncture or lose an item i.e. spare wheel?
The customer is responsible for any damages or missing items, this includes a staked or punctured tyre/s or the removal of an item e.g. the spare wheel, gates etc.
Do I have to pay for insurance and how does it work?
Insurance is included with all of our equipment, however there is a standard excess of $5,000 + GST.
Please note: Tailored Rental Solutions reserves the right to keep the equipment on hire until repaired.